Preventive Health,
At Scale

Retina Labs at-home gap closure programs deliver better Star ratings and health outcomes.

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Elder couple choosing health plans from RetinaLabs®.

For health plans, closing gaps in care, particularly for people living with diabetes, remains a critical priority.

The high cost of treatment for diabetic eye disease has a major impact on a health plan’s profitability in addition to the lifetime impacts of member vision loss. Retina Labs at-home preventive care programs are designed to help health plans, members and providers achieve better outcomes, collectively. By increasing patient engagement and wellness by closing critical gaps in care, we ensure that everyone benefits. The results are improved population health, better outcomes, increased Star ratings and member retention.

Gap Closure Programs
for Health Plans

HEDIS® CARE GAP
Eye Exam for Patients with Diabetes (EED)
Osteoporosis Management in Women (OMW)
Controlling Blood Pressure (CBP)
Hemoglobin A1c Testing (HbA1c)
Kidney Health Evaluation for Patients with Diabetes (KED)
Colorectal Cancer Screening (COL)
HEDIS® CARE GAP

For members with open EED and OMW gaps in care, Retina Labs offers a comprehensive in-home screening service that includes member outreach, scheduling, field workforce coordination, result communication and referral coordination. We can also offer Hba1C, kidney health (KED) and colorectal cancer lab testing allowing us to close multiple gaps in one home visit.

What’s more, we’ll organize health fair events that allows your health plan to improve access to preventive health with community impact.

CARE MODEL
Hemoglobin A1c Testing (HbA1c)
Kidney Health Evaluation for Patients with Diabetes (KED)
Colorectal Cancer Screening
CARE MODEL

For members with open EED and OMW gaps in care, Retina Labs offers a comprehensive in-home screening service that includes member outreach, scheduling, field workforce coordination, result communication and referral coordination. We can also offer Hba1C, kidney health (KED) and colorectal cancer lab testing and blood pressure monitoring solutions allowing us to close multiple gaps in one home visit.

What’s more, we’ll organize health fair events that allows your health plan to improve access to preventive health with community impact.

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For members with an open care gap for HbA1c, KED or colorectal cancer, Retina Labs offers an end-to-end solution to deliver direct-to-patient lab test kits to your members by mail. Members can easily complete their test kit and return their sample to our CAP/CLIA-accredited lab partner and receive their test results in days. Their primary care provider will ale receive the lab results.

At-home lab testing is quicker, more convenient and less costly than traditional in-person lab visits. Out lab test kit programs yield high member participation rates ensuring that critical gaps in care get closed.

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Why choose us

Reasons Why Health Plans
Partner With Us

We provide gap closure programs that deliver results to address the needs of Medicare Advantage, Medicaid and Commercial populations.

Member Engagement & Adherence

Our comprehensive engagement approach ensures high levels of member engagement and adherence. You stipulate the specific preventive screenings your members need in order to move the needle on Star ratings and we’ll do the rest by driving engagement and closing caps in care.

Access & Convenience

We bring preventive to your members, where they are and when they’re available. We offer members with multiple options to get the preventive screenings they need to stay healthy, whether at-home or at community health fair events.

Member Experience

We act as an extension of your health plan so delivering exceptional member experiences is of paramount importance. With a Net Promoter Score® of 95, and member satisfaction score of 98%, we deliver an in-home experience your members will love.

Health Plan Expertise

We understand the needs of health plans when it comes to improving the quality of care and outcomes. Everything we do is intended to align with your HEDIS gap closure needs and Stars improvement goals.

Oversight & Care Coordination

We’ll ensure that members in need of follow-up or treatment don’t slip through the cracks. Test results are communicated to members and their primary care providers quickly. Plus, we’ll reach out to members with abnormal results to guide them towards better health.

Technology

We have built a technology platform that enables us to deliver preventive care efficiently and at scale. Our ComplyHub platform is the backbone of our in-home care model and offers health plans real-time visibility into program performance.

A female doctor using a tablet computer. Image for RetinaLabs®.

Secure Test Result Delivery for Providers

Retina Labs leverages innovative alerting technology which enables real-time, secure electronic delivery of member test results to primary care providers equipping them with the critical information they need to meet patient care needs. Results are delivered right to the patient record in the provider’s EMR system using DirectTrust® which reaches 80% of US providers and most health systems.

Reviews

Listen To What Our
Customers Say

On this episode of Rising Stars featuring Retina Labs, listen to our health plan health plan customers talk about how in-home preventive care is driving HEDIS performance, Star ratings and member experience.

Learn More About Our In-Home Preventive Care Screening Solutions

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In-home Diabetic Eye Exams and Preventive Care Services

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At-Home Lab Testing for HbA1c, Kidney Health and Colon Cancer

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